Terms and Conditions for Valkay Designs
Effective Date: 08/08/2025
Website: www.valkaydesigns.com
By accessing or purchasing from our website, you agree to the following Terms and Conditions. Please read them carefully before placing an order.
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1. Introduction
This website is operated by Valkay, a UK-based manufacturer of handcrafted and protected bag designs. These Terms govern your use of our site and your purchase of our products.
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2. Product Information
• All products are described as accurately as possible. However, due to the handmade nature of our bags, slight variations may occur.
• Our designs are protected under UK intellectual property law. Unauthorized reproduction or resale is strictly prohibited.
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3. Intellectual Property
• All content, including product designs, images, logos, and text, is the intellectual property of Valkay.
• You may not copy, distribute, or commercially exploit any content without our written permission.
Registered Design No: 6393974
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4. Ordering and Payment
• We accept payments via Visa, Mastercard, PayPal, etc..
• Prices are listed in GBP and include VAT unless stated otherwise.
• Orders are confirmed via email once payment is received.
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5. Shipping and Delivery
• We ship within the UK and internationally. Delivery times vary by location.
• We are not liable for delays caused by courier services or customs.
• Risk of loss passes to you upon delivery.
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6. Returns and Refunds
• You may return unused items within 14 days of receipt for a full refund.
• Custom or personalized bags are non-refundable unless faulty.
• To initiate a return, contact us at valkaydesigns@outlook.com.
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7. Consumer Rights
• You have the right to cancel your order within 14 days under the Consumer Contracts Regulations 2013.
• A model cancellation form is available upon request.
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8. Data Protection
• We collect and process your data in accordance with the UK GDPR and Data Protection Act 2018.
• See our Privacy Policy for full details.
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9. Limitation of Liability
• We are not liable for indirect, incidental, or consequential damages.
• Our liability is limited to the value of the product purchased.
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10. Governing Law
These Terms are governed by the laws of England and Wales. Any disputes shall be resolved in the courts of England.
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11. Changes to Terms
We reserve the right to update these Terms at any time. Changes will be posted on this page and are effective immediately.
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