Privacy Policy
Effective Date: 09/08/2025
Business Name: Valkay
Website: www.valkaydesigns.com
At Valkay designs, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website or make a purchase.
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Information We Collect
We may collect the following types of personal information:
• Contact Information: Name, email address, phone number, shipping and billing address
• Payment Details: Credit/debit card information or other payment method details (processed securely via third-party payment gateways)
• Account Information: Username, password, and preferences if you create an account
• Order History: Details of products purchased and transaction records
• Technical Data: IP address, browser type, device information, and cookies.
How We Use Your Information
We use your personal data to:
• Process and fulfill your orders
• Communicate with you about your purchase, delivery, or customer service inquiries
• Send promotional emails (only if you've opted in)
• Improve our website, products, and customer experience
• Comply with legal obligations
Data Protection
We implement appropriate security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. Payment information is encrypted and processed through secure third-party providers.
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Cookies
Our website uses cookies to enhance your browsing experience. Cookies help us remember your preferences, track site usage, and personalize content. You can manage cookie settings through your browser.
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Sharing Your Information
We do not sell your personal information. We may share data with trusted third parties only when necessary:
• Payment processors
• Shipping and logistics partners
• Marketing platforms (if you've opted in)
• Legal authorities (if required by law)
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International Users
If you are accessing our website from outside the UK, please note that your data may be transferred and processed in the UK where our servers are located.
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Children’s Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal data from minors.
Your Rights
You have the right to:
• Access the personal data we hold about you
• Request corrections or deletions
• Withdraw consent for marketing communications
• Lodge a complaint with a data protection authority
To exercise these rights, contact us at: valkaydesigns@outlook.com
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Contact Us
If you have any questions about this Privacy Policy, please reach out to:
Email: valkaydesigns@outlook.com
Address: 90 Churchill Avenue, Clevedon, North Somerset BS21 6NX
